At beyond Heating we are proud to be accredited by Which? Trusted Trader.
What this means for you
Reassurance that Beyond Heating is a reliable, quality plumbing and heating services company. Who, endeavours to provide exceptional customer care.
What it means to be Which? Trusted Trader Accredited?
Which? Trusted Traders is an endorsement scheme run by Which? that recognises reputable traders who successfully pass an extensive and thorough assessment process carried out by their trading standards professionals. Not just anyone can become endorsed. The assessment process includes:
Credit Report
This is obtained to validate the financial health of a business who applies to be assessed.
Customer Satisfaction
The Which? Trusted Traders endorsement team will check a selection of customer references from 10 domestic customer details chosen at random by the assessor.
Business procedures
A thorough examination of business and administrative procedures to ensure that businesses have consumer interests in mind.
Interview and assessment
Their standard assessment includes a face to face visit and interview carried out by a Which? trading standards professional to fully understand all aspects of how the applicant runs their business.
Report
Businesses receive a report of the assessment, providing valuable feedback from our experienced assessors to ensure that they meet their high standards before they are allowed to join the scheme.
Endorsed Trader
Having passed all these checks, the trader is now able to choose to join the scheme, agreeing to abide by the terms and conditions, code of conduct and pay the membership fees. They can now show their customers that they are an endorsed Which? Trusted trader.
Who makes the grade?
Those who don't make the grade don't get endorsed. Due to the high demands of the assessment, not all businesses that apply get through the assessment process. Only those who meet their high standards can become Which? Trusted traders.
If things go wrong
An extra benefit of using Which? Trusted Traders is that they have an independent Alternative Dispute Resolution service, Dispute Resolution Ombudsman, on hand should something go wrong. This problem solving service provides peace of mind for both consumers and traders.
Beyond Heating are on the Gas Safe Register
All our engineers are Gas Safe registered. Should you require it, Beyond Heating’s Gas Safe register number is 204632.
What this means for you
Peace of mind that our engineers have demonstrated they are gas safety competent and appropriately qualified to work safely and legally on gas appliances.
What it means to be Gas Safe registered
The Gas Safe Register is the official list of gas businesses registered to work safely and legally on gas appliances.
Gas Safe Register is the official gas registration body for the United Kingdom, Isle of Man and Guernsey, appointed by the relevant Health and Safety Authority for each area. By law all gas engineers must be on the Gas Safe Register, and the Register's role is to act as a licensing body.
When a business becomes Gas Safe registered they are being issued a licence to carry out gas work (much as the DVLA issues driving licences to those who have demonstrated their competence by passing a driving test). As a result, the checks Gas Safe Register make prior to allowing registration only extend to ensuring that those applying for, and holding, registration are appropriately qualified as gas safety competent.
Vaillant accredited installer
Beyond Heating is a Vaillant accredited installer.
What this means for you
Peace of mind that our engineers have demonstrated they are gas safety competent and appropriately qualified to work safely and legally on gas appliances.
What it means to be Gas Safe registered?
As a Vaillant accredited installer we have expert knowledge to find a Vaillant boiler that's a perfect fit for you and can also offer you exclusive extended warranties ranging from 5 to 10 years*. You can be reassured that the installation is being provided by an experienced engineer. By using an accredited installer to look after your heating system with an annual boiler service, you can ensure your warranty remains valid and that it is maintained to always deliver high efficiency and top performance.
What it means to be Vaillant accredited installers?
Vaillant don’t sell boilers directly to homeowners, all boilers are sold through their Vaillant Advance installers, who are all Gas Safe registered.
In order to make sure the Vaillant boiler you choose is a perfect fit for you and your home they created the Vaillant Advance Installer scheme, a network of fully trained, independent installers that will:.
Provide expert knowledge to find a Vaillant boiler that's a perfect fit for you
Provide a free, no-obligation quote
To give you extra peace of mind, Vaillant Advance Installers can also offer you exclusive extended warranties ranging from 5 to 10 years*
*Offers vary depending on the model you choose.
